> ## Documentation Index
> Fetch the complete documentation index at: https://docs.twine.se/llms.txt
> Use this file to discover all available pages before exploring further.

# Backoffice

> Configuring Twine through the web app

The **backoffice** is Twine's web application for managing Organizations, System Integrations, domain mappings, and the data that flows between them. It is available at [app.twine.se](https://app.twine.se) (production) and [app-stage.twine.se](https://app-stage.twine.se) (staging).

## Who uses it

The backoffice is used by Twine staff, vendor customers, and in some cases end customers. Everyone sees the same interface, scoped by the permissions granted through their [role](/platform/organization#users-and-roles). In practice:

* **Twine staff** use the backoffice to set up and manage Organizations and System Integrations on behalf of customers.
* **Vendor customers** use it to configure property mappings, domain mappings, and templates for the integrations they manage.
* **End customers** may have access to view their data, check job status, or adjust notification settings.

## Access

Authentication is via **Google** or **Microsoft OAuth**. There is no self-service registration - Twine creates the Organization, after which a local Organization admin can invite additional users.

## What's in this section

The pages in this section walk through how to perform specific tasks in the backoffice. For the underlying concepts, see the [Platform](/platform/index) section.

<CardGroup cols={2}>
  <Card title="System Integrations" icon="plug" href="/backoffice/configuration/system-integrations">
    Settings, authentication, and admin actions for a System Integration.
  </Card>

  <Card title="Domain Mappings" icon="arrows-left-right" href="/backoffice/configuration/domain-mappings">
    Creating and configuring domain mappings, sync triggers, and time-code mappings.
  </Card>

  <Card title="Entity Matcher" icon="link" href="/backoffice/configuration/entity-matcher">
    Establishing the initial mapping between local and remote entities.
  </Card>

  <Card title="Anomalies" icon="triangle-exclamation" href="/backoffice/daily-operations/anomalies">
    Viewing and clearing detected data issues.
  </Card>

  <Card title="Jobs" icon="list-check" href="/backoffice/daily-operations/jobs">
    Inspecting sync and replication job runs.
  </Card>

  <Card title="System Data" icon="database" href="/backoffice/data/system-data">
    Browsing entities stored by Twine.
  </Card>

  <Card title="Templates" icon="stamp" href="/backoffice/configuration/templates">
    Reusing property mapping configurations across customers.
  </Card>

  <Card title="Notifications" icon="bell" href="/backoffice/configuration/notifications">
    Configuring email digests for anomalies and data events.
  </Card>
</CardGroup>